Terms and Conditions

Welcome to NOVU Inc. These Terms and Conditions govern your use of our website and the purchase of our products.

Introduction to Our Terms

Welcome to NOVU Inc., our Terms and Conditions (the "Terms") are designed to ensure a transparent and secure environment for all our users and to govern the use of our website (www.itsnovu.com) and the acquisition of our products or services.

Accepting Our Terms

By accessing, browsing, or using our website, you acknowledge and agree to be bound by these Terms, in full. Should you disagree with any aspect of these Terms, you are advised to refrain from using our website or engaging in any transactions. Your continued use of our site signifies your acceptance of any revised terms, which we may update at our discretion.

Ownership and Rights to Use

Our website, located at www.itsnovu.com, along with any related subdomains, affiliated sites, and international versions, is owned and operated by NOVU Inc. ("NOVU"). By using our site, you are granted a limited, non-exclusive, non-transferable right to access and use the content and services available, under these Terms. We reserve the right to modify, augment, or retract these Terms without prior notice. Your continued use after such changes indicates your acceptance of the new Terms.

Intellectual Property and Content Use

The diverse content featured on our website, including but not limited to text, graphics, logos, images, and multimedia, is the exclusive property of NOVU or is used under license and is protected under copyright, trademark, patent laws, and by other intellectual property rights. Unauthorized use, reproduction, or distribution of our content is strictly prohibited without prior written consent from NOVU.

You are permitted to download and use the material specifically made available for download on our website, such as product datasheets and informational articles, under the following conditions:

You must not alter or remove any copyright or proprietary notices from the materials.
The use of such materials is restricted to personal, non-commercial purposes.
You may not distribute, reproduce, or transmit the materials on any other platform or media without our explicit permission.
You agree not to make any false representations or warranties regarding the materials.

Commitment to Compliance

By engaging with our website and utilizing our content, you commit to adhering strictly to these Terms, acknowledging their binding effect. It is your responsibility to review these Terms regularly to ensure compliance with any updates or changes.

Purchases and Participation

The purchase of goods or services through NOVU Inc.'s website, along with participation in contests, promotions, and other site features, is governed by these Terms of Use along with any additional terms that may apply. These additional terms are incorporated into these Terms of Use by reference. When engaging in transactions or participating in site features, you affirm your agreement to these terms and assert that you meet any age requirements for such activities. In instances where these Terms of Use conflict with terms applicable to a specific site segment or service, the latter will prevail for that specific context.

Our obligations regarding our products and services are defined exclusively by the agreements under which they are provided. The content on this site is not intended to modify such agreements. We reserve the right to modify, discontinue, or adjust the prices of our products and services without prior notice. Information about our offerings may not always be up-to-date, and we are not obligated to keep these materials current.

Disclaimers of Warranty

NOVU Inc. does not guarantee that the website, its content, or the services provided will be without errors or interruptions, nor does it promise to correct defects or ensure that your use of the site will produce specific outcomes. The site and its offerings are provided on an "as-is" and "as-available" basis. Information on the site may change without notice, and we do not guarantee that files downloaded will be free from harmful elements. We explicitly disclaim all warranties, whether express or implied, including but not limited to warranties of accuracy, non-infringement, merchantability, and fitness for a particular purpose. NOVU Inc. will not be liable for actions or omissions of third parties related to your use of the site. You bear sole responsibility for your engagement with the site and any affiliated links. Discontinuing use of the site or its content is your sole remedy should you be dissatisfied.

Disclaimers

NOVU DOES NOT PROMISE THAT THE SITE OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. THE SITE AND ITS CONTENT ARE DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. NOVU CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. NOVU DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NOVU DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE AND/OR ANY NOVU SERVICES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED SITES. YOUR SOLE REMEDY AGAINST NOVU FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

Health, Fitness, and Nutritional Information Advisory

Safety Information

Discontinue use and consult a medical doctor immediately if you experience unusual symptoms, stomach aches, heartburn palpitations, or nausea. Consult a medical doctor before use if you have been treated for or diagnosed with or have a family history of any medical condition. Consult a medical doctor before starting any diet or exercise program. Improper use of this product will not improve results and is not advised. Use only as directed. If you experience any food allergy symptoms, stomach issues or heartburn discomfort discontinue use immediately.

Legal Disclaimer

Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition.

NOVU Inc. is committed to enhancing your well-being by providing valuable health, fitness, and nutrition information through our website. This information is curated with the intent to educate, inspire, and empower our users in their personal health and wellness journeys. It is important to note, however, that the health-related content presented on our site is intended strictly for general informational purposes and should not be interpreted as professional medical advice, diagnosis, or treatment recommendations.

Professional Medical Advice Disclaimer

Our website content is not a substitute for professional medical advice, and interacting with any health-related information provided on our website does not constitute a doctor-patient relationship. We strongly advise that you consult with a qualified healthcare professional for all matters concerning your health, particularly regarding any symptoms that may require diagnosis or medical attention, and before making any adjustments to your health regimen, including but not limited to diet, exercise, or lifestyle changes. This is especially critical if you are under eighteen, pregnant, nursing, or have any pre-existing health conditions or concerns.

Special Advisory for Specific Demographics

Individuals under eighteen, pregnant or nursing mothers, and those with pre-existing medical conditions or undergoing treatment should exercise particular caution when interacting with health-related content or when consuming NOVU's products which may contain caffeine. Consultation with a healthcare provider is indispensable in these cases to prevent any adverse effects or complications.

Content Suitability and Target Audience

Please be aware that certain areas of our website are designed specifically for healthcare professionals and may contain content that is not suitable for a general audience. This specialized content is intended to support the professional development and knowledge of those within the medical community and may assume a level of expertise beyond that of the general public.

Assumption of Risk

By using our site and engaging with the health, fitness, and nutrition content provided, you acknowledge and agree that you are doing so at your own risk. NOVU Inc. and its content creators, while striving to provide accurate and up-to-date information, cannot guarantee the completeness, accuracy, reliability, or timeliness of any health-related information presented.

Limitation of Liability

NOVU Inc., including its directors, officers, employees, or any individuals associated with the creation and maintenance of our health, fitness, and nutrition content, shall not be liable for any damages, injuries, or health complications that may result from your use of or reliance on the information or products provided on our site. This limitation of liability is comprehensive and applies to all forms of damages, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

Product Information

Our range of products combines caffeine with the health benefits of vitamins, all encapsulated in candies. To ensure transparency and cater to your informed choices, each pack is labeled with precise amounts of caffeine and vitamins per serving. Please note, the images on our packaging are artistically rendered representations; actual product color may vary slightly from what is depicted.

In addition, for NOVU caffeine candy, ingredients like cane sugar may result in "black specs" in the candy from the manufacturing process of our organic sugar, which our supplier for this ingredient is Costco Wholesale. These specs cannot be controlled and are safe for consumption.

Refined Return Policy

All sales are final eligible for return. However, we stand behind the quality of our products. Should you receive a product that is damaged upon arrival, we kindly ask you to capture and send us a photograph of the damaged item in its original, unopened packaging. For further assistance or inquiries regarding our return policy, please do not hesitate to reach out to our customer service team.

Comprehensive Consumption Guidelines

Child Safety: Our products are crafted for adult consumption and are not suitable for children. We urge you to keep these candies well out of the reach of young ones.
Serving Recommendations: For an optimal balance of enjoyment and well-being, we recommend limiting consumption to one serving of our product per day.
Caffeine Intake Caution: Adhering to FDA guidelines, it is advisable for adults to limit their daily caffeine intake to no more than 400 mg. Please consider the cumulative caffeine content from all dietary sources before enjoying our candies.
Safety Notice Regarding Lollipop Sticks: Each lollipop is accompanied by a stick for convenience. Please be aware that the stick is not intended for consumption and should be disposed of properly after enjoying the candy.

Streamlined Purchase Agreement

By finalizing your purchase with us, you affirmatively declare that you have thoroughly reviewed, fully comprehend, and unequivocally accept our consumption guidelines. Furthermore, you certify that you are at least 18 years of age, recognizing the importance of adhering to these guidelines for your safety and enjoyment of our products.

Limitation of Liability Clause of Consumption of Products

NOVU Inc. explicitly disclaims responsibility for any form of damage—be it direct, indirect, incidental, or consequential—that may arise from the improper consumption of our products, including but not limited to usage beyond our recommended guidelines or by individuals for whom our products are not designed. Our commitment is to your well-being; thus, adherence to our consumption guidelines is paramount.

Dynamic Terms and Conditions

NOVU Inc. reserves the unfettered right to update, amend, or otherwise modify these Terms and Conditions at our discretion. Such modifications become effective immediately upon their publication on our website. Your ongoing engagement with our site and continuous patronage of our products serve as your binding acknowledgment and acceptance of these revised terms, underscoring your informed consent to our evolving guidelines.

Jurisdiction and Governing Law

The establishment, interpretation, and enforcement of these Terms and Conditions shall be regulated by the laws of the Commonwealth of Virginia, without regard to its conflict of law principles. Should any dispute arise concerning these terms, such matters will fall exclusively within the jurisdiction of the courts located in Virginia, ensuring a predefined legal venue for addressing any concerns.

Open Lines of Communication

Your satisfaction and safety are of paramount importance to us. Should you have any inquiries, feedback, or need clarification regarding our Terms and Conditions, please do not hesitate to reach out via email at info@itsnovu.com. Our dedicated team is committed to providing you with timely, accurate responses and ensuring your experience with NOVU Inc. is nothing short of exceptional.